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Frequently Asked Questions

General

I HAVE A QUESTION. WHO CAN I CONTACT?

WHERE CAN I FIND CUPGANG IN RETAILERS?

HOW CAN I BECOME A CUPGANG AUTHORIZED DEALER?

HOW DO I KNOW MY ORDER WAS RECEIVED?

CAN I CHANGE MY ORDER ONCE PLACED?

WHAT IF MY ORDER IS NOT CORRECT?

HOW DO I CREATE A CUPGANG ACCOUNT?

WHAT ARE THE PERKS OF HAVING A CUPGANG ACCOUNT?

Shipping

WHERE DOES CUPGANG SHIP FROM?

WHEN WILL MY ORDER SHIP?

DOMESTIC SHIPPING

INTERNATIONAL SHIPPING

DOES CUPGANG SHIP TO P.O. BOXES?

HOW CAN I TRACK MY ORDER?

Payments

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

WHAT IS SALES TAX?

Return Policy

WHAT IS CUPGANG’S RETURN POLICY?

WHAT IS CUPGANG’S EXCHANGE POLICY?

WHAT IF I PURCHASED THROUGH A CUPGANG DEALER?

MY PRODUCT IS DEFECTED. WHAT CAN I DO?

WHEN CAN I EXPECT A REFUND?

Terms & Conditions

Our Agreement